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Privacy Policy for the processing of personal data of the website madeinheritage.com users

Pursuant to Articles 13 and 14 of Regulation 2016/679/EU (hereinafter "GDPR").

Why this notice

Made In Heritage (hereinafter also referred to as "Company" or "Data Controller") is committed to respecting and protecting your privacy and aims to make you feel secure while browsing the website or providing your personal data to access the services available to Users and/or Customers. In this document, the Company provides information on how personal data of users visiting or consulting the website madeinheritage.com (the "Website") are processed. This privacy notice applies solely to the Company's website and not to any other websites that may be accessed via links provided on the site (in such cases, please refer to the respective privacy policies). The reproduction or use of pages, materials, and information contained within the Website, by any means and on any medium, is not permitted without the prior written consent of the Company. Copying and/or printing is allowed solely for personal, non-commercial use (for requests and clarifications, please contact the Company using the details provided below). Other uses of the content, services, and information available on this website are not permitted.

Concerning the content offered and the information provided, the Company will make reasonable efforts to keep the Website's content updated and reviewed. However, the Company does not guarantee the adequacy, accuracy, or completeness of the information provided and explicitly declines any responsibility for errors or omissions in the information found on the Website.

Data Origin – navigation data

The Company informs you that the personal data you provide, and those acquired in the course of requesting information, contacting us, registering on the website, or using services via smartphone or any other tool used to access the Internet, including browsing data and data used for any purchases of products and services offered by the Company, as well as the navigation data provided by Users, will be processed in compliance with the applicable regulations.

The computer systems and software procedures used for the operation of this website collect, during their normal operation, certain personal data whose transmission is implicit in the use of Internet communication protocols. These data are not collected to be associated with identified individuals, but due to their nature, they could, through processing and associations with data held by third parties, enable the identification of users.

This category of data includes IP addresses or domain names of computers used by users to connect to the website, URI (Uniform Resource Identifier) addresses of requested resources, the time of the request, the method used to submit the request to the web server, the size of the file obtained in response, the numerical code indicating the status of the response given by the web server (successful, error, etc.), and other parameters related to the user's operating system and computing environment. These data are used solely for the purpose of obtaining anonymous statistical information about the use of the site and to ensure its proper operation. They may also be used to ascertain responsibility in the event of potential cybercrimes against the Company’s website or related sites. Except for this eventuality, these data are typically not stored for more than a few days.

Data Origin – data provided by the user

The Company collects, stores, and processes your personal data to provide the products and services offered on the Website or to comply with legal obligations. Regarding certain specific Services, Products, or Promotions, the Company may process your data for commercial purposes. In such cases, your explicit, separate, optional, and always revocable consent will be requested in accordance with the methods and contact details provided below.

By voluntarily sending an email to the addresses indicated in the relevant section of the Website, or by filling out questionnaires (e.g., forms), using chat services, push notifications via the App, social networks, call centers, etc., you will enable us to acquire certain personal data necessary to respond to your requests. Additionally, when accessing content and digital services offered directly by the Company or by our Partners via mobile connections, it may be necessary to transfer your personal data to third parties.

Purpose of data processing and legal basis

Data are processed for the following purposes:

  • To enable registration on the madeinheritage.com website, and the use of services and Apps developed or made available by the Company;
  • To manage requests for contact or information, process purchases of products and services offered through the website, including payment processing, shipping management, and handling the right of withdrawal for distance purchases;
  • To fulfill legal obligations under national and EU law, maintain public order, and detect or prevent crimes;
  • For direct marketing purposes, such as sending promotional materials, conducting market research, or communicating products and services offered by the Company, including sending promotional/informative material or invitations to initiatives, events, and offers aimed at rewarding users/customers.

Providing data for purposes 1, 2, and 3 is mandatory and failure to do so will prevent you from receiving information and accessing the requested services. For purpose 4 (marketing), consent is voluntary and revocable at any time.

Methods, logic of processing, retention times, and security measures

Processing is carried out using electronic or automated means and is handled by the Company and/or third parties contracted by the Company to store, manage, and transmit the data. Personal data will be retained for as long as required by applicable law. In the sections of the website where personal data is requested, the data is encrypted using SSL technology. Transactions involving electronic payments are processed directly on the payment service provider’s platform, and the Company only retains the minimum necessary information.

Cookies

A cookie is a small text file sent to your browser and possibly stored on your device when visiting a website. The Company uses cookies for several purposes, including enhancing the functionality of the site and ensuring a smooth and secure user experience. For more information on cookies, please visit: http://www.allaboutcookies.org.

Data communication and transfer

For the above-mentioned purposes, the Company may communicate your personal data to third parties, either inside or outside the European Economic Area, provided that these third parties offer adequate levels of data protection equivalent to those ensured by the Company.

Data subject rights

You may exercise your rights at any time, including the right to access, rectify, delete your personal data, limit processing, object to it, and request data portability.

Data controller

The Data Controller is mind@ware srl, Via Machiavelli 33, 31021 Mogliano Veneto (TV), P.IVA: 03874000262, CF: 03874000262.

For more information, please contact the Company at info@madeinheritage.com.

This privacy policy was last updated on 13/11/2020.